If you choose to cancel the order, either for Buy or Rent, 24 hours before the product is shipped or picked up by you, you will be entitled to a 100% refund. To clarify, we deliver or allow pickup the evening prior to your rental start date – which means that you will need to cancel the order two days prior to your rental start date to get a full 100% refund. Minimum rental amount will be charged if you cancel on the day of delivery. Incase the product is shipped or already picked up by you, then the policy as mentioned above (return policy) will be applicable. In some cases where a 3 rd party vendor is directly shipping the product, the Vendor’s return policy shall apply as specified in the product webpage.